Environmental Considerations for Real Estate

August Mack Environmental just completed its 21^st year of business. I have been here for 12 of those years.  Congrats to August Mack's owners, Geoff Glanders and Bryan Petriko.  No doubt this year has been the most challenging year that I can remember. In some respects, it is just what we needed. The challenges have made me realize things about August Mack that I had never contemplated before.  Probably my biggest realization is that we can have the best geologists, engineers and problem solvers that the world has seen; but if there are no projects to work on, those skills are of no value.  This realization benefits our customers. At the end of the day we are a customer service business that provides technical solutions to environmental issues. Bottom line is we serve customers first.  If we are not good at that then we might as well not be in business. 

Our client surveys show that we treat our customers well and they like us. A testament to 21 years of sustainable business.  We have bought into the belief that …."If you treat someone well they will tell one person, but if you treat them poorly they will tell 10". As a result we do a lot of referral work. However, our surveys also show that our clients don’t know all of what we do and we have spent time this year reintroducing August Mack to our clients.  It excites me to participate in this process and I have learned, first hand, that we do way more than what our clients think we do. Our clients think of us as multi-dimensional. If we have done Phase 1 Site Assessments for a client, they think we are just an Environmental Assessment Consultant. If was have done environmental compliance auditing for a client, they think we are strictly an Environmental Compliance Consultant. If we have closed a contaminated site for a client, they think we are just Environmental Remediation Specialists. 

As I continue to tell our story, I thought I was appropriate on this 21^st anniversary to “get the word out” on all of what we do…..www.augustmack.com/Services.htm.